COVID-19 has changed the way every business is operating and the entertainment industry is no different. To protect our clients, their guests, venue staff and our artists we have adopted the following guidelines to ensure all guests and staff are kept safe.
Unfortunately, with the government imposed guidelines, any symptoms that resemble the common cold or flu, need to have a COVID test. With the self isolation involved until the results are known, it possible that I might have to cancel bookings due to self isolation. This is the last thing that Elite DJs Perth would want to happen.
On the night COVID measures.
In the event of a government imposed lockdown due to community transmission.
Based on the two lockdowns that we have experienced so far, a transition period back to pre lockdown status is normally in place. With that Elite DJs Perth will automatically suspend your booking and await correspondence from the host.
We recommend postponing your event rather than cancelling your event as cancelling could forgo your deposit. If your new date is booked you will receive a full refund of any amount paid (less any deposits that Elite DJs Perth has paid out for accommodation; if applicable).
If you wish to cancel without postponing. all refunds are assessed on a case by case and depending on the amount of work completed towards your event, will depend on your refund amount. At the most, Elite DJs Perth will not charge more than the deposit amount on your invoice. This amount is generally $150 but in some cases the deposit could be higher.
If a G2G pass is required to travel from Perth to any region, Elite DJs Perth will source the pass.